Initiating Communication With the Care Group

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Many caregiving challenges are linked to communication. By starting off on the right foot with frequent and effective communication,

• a positive environment can be established between family and other support group members,
• the care recipient is kept informed and can take part in decisions,
• stress due to misunderstandings, hurt feelings, or family discord can be prevented or minimized,
• the caregiver is more likely to receive needed support from others in the care group.

Be sure to communicate about

• care decisions,
• changes in the recipient's condition or living situation,
• caregiver needs and wishes,
• important events and activities,
• family meetings,
• medical issues, and
• legal and financial issues.

Decide early on the methods for communicating and how often you will communicate. These decisions may change, but they're a good starting point. The type of communication-in person, online, by phone-will depend on how care group member schedule and geographical location.

Online communication is effective, quick, and flexible. For example, the following are useful tools for various communication needs: instant messaging for "real-time" discussions, e-mail communication, forums that permit in-depth discussions between care group members and professionals, and detailing important caregiving information and challenges through journaling.

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