Funeral FAQs #11
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Q1.How do you choose a good funeral home? What do you ask?
A1.Chris and Stephanie Goes, Goes Funeral Care & Crematory:
- Reputation and personal recommendations are the best ways to choose a funeral home.
- A comfortable, non-sales but care oriented conversation is a must.
- Reasonable costs, honesty, integrity and approachability are things to look for.
- Intimidation is not acceptable. If you feel the least bit uncomfortable, you have the right to change your mind and walk away.
- Comfortable facilities are important, but be cautioned that the more ostentatious the surroundings, the more the cost can be expected to be.
- As with any business, cleanliness, punctuality, focus and attention to detail are factors to be strongly considered.
Questions to Ask:
- Will you be shuffled from one sales-person to another to another and not have any consistency with the staff?
- Is the person with whom you are arranging the plans qualified to do so and will that person actually assist?
- Who is looking after the deceased?
- Is this just a transaction for a corporation, or do you sense that they truly care?
- Where is the care being completed respectfully and by whom?
- A comfortable, non-sales but care oriented conversation is a must.
- Is the owner of the facility simply an investor who doesn’t actually care about the community, or is the owner a part of the community?
- Where is the deceased?
- How do they refer to the individual deceased? Is the deceased a body to them, or are they always aware that this is someone?
- Is cold calling (i.e. uninvited calling) used?
- Will the experience you’re about to have be meaningful and special, or is this simply going to be a sales transaction to the funeral provider?
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